Refund and Return Policy

🔄 REFUND & RETURN POLICY

At Insta Picks, customer satisfaction is important to us. Please read our refund and return policy carefully before making a purchase.

1. Eligibility for Returns & Refunds

We accept return or refund requests only in the following cases:

  • You received a damaged product

  • You received a defective product

  • You received a wrong product

To be eligible, you must contact us within 48 hours of delivery with proper proof.

2. How to Request a Refund or Return

To request a return or refund, please email us at:

📧 

passionatelydigitalmarketer@gmail.com

Include:

  • Order ID

  • Clear images or video of the product showing the issue

Our team will review the request and respond within 24–48 business hours.

3. Refund Process

  • Once your request is approved, the refund will be processed within 5–7 business days

  • Refunds will be credited to the original payment method

  • Processing time may vary depending on the payment provider or bank

4. Non-Refundable Cases

Refunds or returns will not be accepted in the following situations:

  • Customer provides incorrect or incomplete address

  • Customer refuses delivery after dispatch

  • Request made after 48 hours of delivery

  • Minor color or design variations due to screen differences

5. Cancellation Policy

  • Orders can be cancelled only before they are dispatched

  • Once an order is shipped, cancellation is not possible

6. Important Notes

  • This policy applies only to purchases made on Insta Picks

  • We reserve the right to reject refund requests that do not meet the above conditions

  • All decisions made by Insta Picks regarding refunds are final

7. Contact Information

For refund or return-related queries, contact us at:

📧

passionatelydigitalmarketer@gmail.com


🏷 Business Name: Insta Picks
📍 Country: India